Sheila Santiago, Author at safnow.org - Page 52 of 88

 

 

 

 

 

 

 

 

Your SAF Concierge and
Floral Business Consultant

Better Verbiage for Sticky Sales Situations

Better Verbiage for Sticky Sales Situations

You probably already know some common customer services phrases that can annoy customers: “Still working on that?” versus “May I clear your plate?” from wait staff. “No problem” instead of “you’re welcome.” But other phrases that easily creep into a small business can...

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